Terms of Service
Last updated: [DATE] · Effective: [DATE]
1. Who these Terms cover
These Terms of Service ("Terms") are an agreement between [YOUR COMPANY LEGAL NAME], a [STATE] [ENTITY TYPE] ("Anna," "we," "us," or "our"), and the organization or individual that creates an account on the Anna platform ("you" or "your Organization"). By creating an account, accepting an invitation to join an Organization, or using Anna in any way, you agree to these Terms. If you are accepting on behalf of a company, you confirm you have authority to bind that company.
2. What Anna is
Anna is a construction management platform for general contractors, construction managers, and subcontractors. It supports estimating, contract generation, electronic signature of contracts and change orders, project scheduling and progress tracking, invoicing, contractor compliance and document sharing between connected companies, and related reporting. Anna is a tool for creating and managing your own business records and relationships with your own clients and contractors — Anna is not a party to any contract, estimate, change order, or other document you create using it, and is not responsible for its content, pricing, legal sufficiency, or performance.
3. Electronic signatures — important limitations
Anna's electronic signature feature captures a drawn or typed signature together with a timestamp and an audit trail of account activity. It is not a qualified or certified electronic signature service, does not use third-party identity verification, and does not provide the same tamper-evidence guarantees as dedicated e-signature providers (such as DocuSign or similar). You are solely responsible for determining whether this method of signature is legally adequate for a given contract, in your jurisdiction, for your counterparty, and for the dollar value and risk of the transaction. For higher-value or higher-risk agreements, you should consider independent legal advice and, where appropriate, a qualified electronic signature provider instead of or in addition to Anna's built-in signing.
4. Your account and your data
You are responsible for the accuracy of information you and your team enter into Anna, for maintaining the confidentiality of your account credentials, and for all activity under your account. Anna requires multi-factor authentication for every account, with no exceptions. You own the content you create in Anna — your estimates, contracts, project data, client and contractor records, and uploaded documents ("Your Content"). You grant Anna a limited license to host, process, and display Your Content solely to provide the service to you and, where you direct it (for example, sharing a compliance document with a connected company, or inviting a client to review and sign a contract), to the specific other parties you authorize.
5. Connected organizations and shared data
Anna lets your Organization connect with other companies on the platform (for example, a general contractor and a subcontractor) to share specific documents, project schedules, and compliance information. Sharing is opt-in and scoped to what you explicitly choose to share — connecting with another Organization does not give them access to your other data. You are responsible for only sharing information you have the right to share, and for reviewing what a connection can see before approving it.
6. Subscriptions and billing
Anna is offered on a subscription basis with a free trial period for new Organizations, after which continued use of paid features requires an active subscription. [DURING THE CURRENT PILOT / UAT PERIOD, NO PAYMENT IS COLLECTED — UPDATE THIS SECTION ONCE BILLING IS LIVE.] Once billing is active, subscriptions are processed by Stripe, a third-party payment processor; Anna does not store your full payment card details. Fees, billing cycles, and plan limits are described at the time of purchase and in your account settings.
7. Acceptable use
You agree not to use Anna to store or transmit unlawful content, to misrepresent your identity or authority, to attempt to access another Organization's data without authorization, to interfere with the platform's operation, or to use the platform's AI-assisted features (for example, document extraction) to process content you do not have the right to upload.
8. AI-assisted features
Certain Anna features (for example, extracting line items from an uploaded estimate, contract, or contractor proposal) use a third-party AI model to propose structured data from documents you upload. These proposals are always presented for your review and correction before anything is saved — Anna does not treat AI-extracted data as final without your approval. You are responsible for reviewing AI-assisted output before relying on it.
9. Disclaimers and limitation of liability
Anna is provided "as is." To the fullest extent permitted by law, Anna disclaims warranties of any kind, express or implied, and will not be liable for indirect, incidental, special, or consequential damages, or for the content, accuracy, or legal effect of any estimate, contract, change order, invoice, or signature created using the platform. [THIS SECTION REQUIRES LEGAL REVIEW — LIABILITY CAPS, INDEMNIFICATION, AND GOVERNING LAW NEED TO BE SET DELIBERATELY, NOT LEFT AS GENERIC BOILERPLATE.]
10. Termination
You may stop using Anna at any time. We may suspend or terminate an account for violation of these Terms. Upon termination, Your Content remains available for export for a reasonable period before deletion, consistent with our data retention practices described in the Privacy Policy.
11. Changes to these Terms
We may update these Terms from time to time. We will provide notice of material changes before they take effect. Continued use of Anna after changes take effect constitutes acceptance of the updated Terms.
12. Governing law
These Terms are governed by the laws of [STATE/JURISDICTION], without regard to conflict-of-law principles.
13. Contact
Questions about these Terms: legal@annabuilds.io